Featured articles What is the role of the regulator? How should regulators act in order to support positive outcomes. Keep reading Solving the customer engagement conundrum Customer engagement: How do we solve the conundrum? Keep reading From Australia to Uganda - the WICS network is worldwide! Our network of alumni spans from Australia to Uganda. Keep reading Filter content View allArticlesNews Scottish Water’s 2020-21 performance Our report on Scottish Water's performance in delivering outcomes 2020-21. 08 Dec 2021 Holding the Three Waters Fort Chief Executive Alan Sutherland provides an opinion piece for the New Zealand InfraRead magazine. 06 Dec 2021 Infrastructure New Zealand: Building Nations Our CEO explains Scotland’s water sector reform at Infrastructure New Zealand's event 'Building Nations'. 22 Nov 2021 WAREG and Florence School of Regulation event Our CEO discusses the Scottish merger experience at this international event 15 Sep 2021 COP26: Water climate discussion Ahead of COP26, our CEO discusses challenges and solutions 10 Sep 2021 A brave new world When it comes to regulation, what does candour mean in practice? Author: Michelle Ashford | 09 Sep 2021 New Zealand Infrastructure symposium 2021 Our CEO explains Scotland’s regulatory journey at the Infrastructure Commission’s 2021 symposium. 15 Jun 2021 Hear from one of our graduates Read about what it’s like to work at WICS from one of our graduate analysts 10 May 2021 Economic regulation at a crossroads Facing future challenges, including climate change 10 Apr 2021 How WICS's culture helps to build resiliency How we build resiliency within WICS Author: Richard Pollock | 30 Mar 2021 Pagination Previous Page 1 Page 2 Current page 3 Page 4 Next