Overview
The Water Industry Commission for Scotland (WICS) is the economic regulator of the Scottish water industry. Our role involves setting caps on the charges that Scottish Water raises from its customers. We perform this role through a transparent and consultative process known as the Strategic Review of Charges. Throughout this process, we work in close partnership with other organisations in the water industry, to ensure that the charge caps that we set will allow Scottish Water to deliver the policy objectives of the Scottish Ministers.
The coming Strategic Review of Charges will set charge caps for the six-year period from 1 April 2027 to 31 March 2033. This methodology document provides our proposed approach for how we will set charge caps. This approach has developed and evolved over successive reviews to the benefit of customers, communities and the environment.
Participating in the consultation
We welcome responses to our proposals from across the water sector, including Scottish Water, licensed providers, household and non-household customers, consumer bodies, other regulators, environmental organisations, companies involved in the supply chain and any other organisation or individual interested in the water sector.
The consultation paper contains full background information for this consultation. You may find it useful to read or refer to it while responding. If you require the consultation document in an alternative format, please contact us.
Read the full consultation document
Your personal data
To find out how WICS handles your personal data, please see our transparency statement.
Please tell us your views
Your feedback is vital to ensuring our regulatory framework enables Scottish Water to provide high quality services at a reasonable price. We encourage you to take a few moments to share your thoughts and contribute to the future of Scotland's water industry.
If you are unable to participate in the online consultation process, we have made a Microsoft Word version of the consultation form available to you. If you opt to participate via this form, you should either return it to us by post or by email. Full details are included within the form.