Featured articles What is the role of the regulator? How should regulators act in order to support positive outcomes. Keep reading Solving the customer engagement conundrum Customer engagement: How do we solve the conundrum? Keep reading From Australia to Uganda - the WICS network is worldwide! Our network of alumni spans from Australia to Uganda. Keep reading Filter content View allArticlesNews Scottish Water’s 2023-24 performance Our report on Scottish Water's performance in delivering outcomes 2023-24. 28 Nov 2024 Placing customers at the heart of the Strategic Review of Charges WICS, Scottish Water and Consumer Scotland sign Memorandum of Understanding 11 Nov 2024 Scottish Government review of WICS Reports published today 07 Nov 2024 Interim Chair appointed Ronnie Hinds appointed as WICS Interim Chair 14 Oct 2024 New Chair of WICS to be appointed Donald MacRae departs as WICS Chair 08 Oct 2024 WICS announces the appointment of new interim Board Members Interim Members have been appointed to WICS’ Board. 28 Aug 2024 WICS launches Strategic Review of Charges consultation Have your say on the 2027-33 price setting process 14 Aug 2024 WICS announces interim Chief Executive David Satti announced as WICS interim Chief Executive 04 Apr 2024 Scottish Water’s 2022-23 performance Our report on Scottish Water's performance in delivering outcomes 2022-23. 07 Mar 2024 Charges Scheme 2024-25 Scottish Water's Charges Scheme 2024-25 01 Feb 2024 Pagination Current page 1 Page 2 Page 3 Page 4 Next