Featured articles Sharing Scotland’s experience WICS responds to the Independent Water Commission’s call for evidence Keep reading What is the role of the regulator? How should regulators act in order to support positive outcomes. Keep reading Solving the customer engagement conundrum Customer engagement: How do we solve the conundrum? Keep reading Filter content View all Articles News WICS delivers first Market Health Check Strengthening service for Scotland's business water customers 05 Aug 2026 Cabinet Secretary announces appointment of new WICS Chair Aidan O’Carroll appointed as Chair of the Water Industry Commission for Scotland 24 Jul 2026 WICS publishes 2027-33 Draft Determination Scottish public and stakeholders invited to have their say on water charges for 2027-33 30 Jun 2026 Water Plus Limited Investigation WICS publishes decision following investigation into Water Plus Limited 30 Apr 2026 Help shape Scotland’s water future Recruitment opens for new WICS Chair 14 Apr 2026 Scottish Water proposes £8.1 billion investment plan for 2027-33 Scottish Water submits its final business plan for 2027-33 to WICS 14 Apr 2026 Scottish Water announces 2026-27 charges WICS approves Scottish Water’s 2026-27 charges 23 Jan 2026 WICS publishes 2024-25 Annual Report and Accounts Water regulator reset restores accountability and strengthens governance 07 Jan 2026 WICS publishes assessment of Scottish Water’s 2024-25 performance Scottish Water achieves strong performance, but key challenges remain 27 Nov 2025 Scotland's business market raises the bar for customer service WICS launches a new Code of Practice and Market Health Check 16 Oct 2025 Pagination Current page 1 Page 2 Page 3 Page 4 Page 5 Next
