Featured articles What is the role of the regulator? How should regulators act in order to support positive outcomes. Keep reading Solving the customer engagement conundrum Customer engagement: How do we solve the conundrum? Keep reading From Australia to Uganda - the WICS network is worldwide! Our network of alumni spans from Australia to Uganda. Keep reading Filter content View allArticlesNews Scottish Water’s 2022-23 performance Our report on Scottish Water's performance in delivering outcomes 2022-23. 07 Mar 2024 Charges Scheme 2024-25 Scottish Water's Charges Scheme 2024-25 01 Feb 2024 Water New Zealand webinar Q+A Our Chief Executive, Alan Sutherland, talks to Water New Zealand about Scotland's water reform journey.&n... 17 Feb 2023 Charges Scheme 2023-24 Scottish Water's Charges Scheme 2023-24 02 Feb 2023 Alan Sutherland is interviewed by BDO Advisory, Romania Trends in the water sector: A conversation with Alan Sutherland. 21 Nov 2022 Innovation and collaboration: Final report of the OECD’s peer review of the SRC Innovation and collaboration: Final report of the OECD’s peer review of the SRC. 21 Oct 2022 Economic regulation and the role of customers Scottish experience shared with regulators from Latin America and the Caribbean 11 Aug 2022 What is the role of the regulator? How should regulators act in order to support positive outcomes. 08 Jul 2022 TVNZ Q + A interview Alan Sutherland is interviewed on TVNZ about the Three Waters reform programme and the elements that shou... 19 Jun 2022 Solving the customer engagement conundrum Customer engagement: How do we solve the conundrum? 20 Apr 2022 Pagination Previous Page 1 Current page 2 Page 3 Page 4 Next