The Strategic Review of Charges Process and next steps

Scottish Water must now decide by 11 January 2027 whether or not it will accept our final decision. It will prepare its Scheme of Charges for 2027-28 before the end of February 2027. The timeline for the remaining stages of the Strategic Review of Charges is set out below:

Commissioning letter

June 2024

Scottish Ministers write to WICS to launch the SRC process. Sets out key dates and principles.

Draft methodology published for consultation

24 June 2024

WICS sets out a draft approach to setting charge caps.

Final methodology published

12 December 2024

WICS sets out a final approach to setting charge caps.

Scottish Water's draft Business Plan underpinned by customer research submitted to WICS

12 June 2025

Scottish Water's proposals for charge caps and investment required to meet the MOs and PoCs.

Draft Ministerial Objectives (MOs) and Principles of Charging (PoCs)

6 January 2026

Scottish Ministers consult on draft policy objectives, covering investment priorities and charging.

Scottish Water's final business plan underpinned by customer research and submitted to WICS

26 February 2026

Scottish Water's updated proposals for charge caps and investment required to meet the MOs and PoCs.

Draft Determination (DD) published for consultation

30 June 2026

WICS draft decision on charge caps consistent with the lowest reasonable overall cost of meeting draft MOs and PoCs.

Final MOs and PoCs 

October 2026

Ministers confirm their policy objectives following the consultation on MOs and PoCs and the DD.

Final Determination published

12 November 2026

WICS publishes final decision on charge caps consistent with the lowest overall reasonable cost of meeting MOs and PoCs.

Scottish Water decides whether to accept the Final Determination

11 January 2027

Scottish Water has 60 days to accept the Final Determination.

2027 Delivery Plan

February 2027

Scottish Water prepares its Delivery Plan, setting out how it will meet the requirements of the Final Determination.

Read Delivery Plan Guidance and Definitions

New charges take effect

1 April 2027

Scottish Water's charges for 2027-28.

Figures for investment and expenditure in this document are given in 2024-25 prices unless otherwise stated. Figures for bills and customer savings are given in 2026-27 prices unless otherwise stated. 

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