Who we are
Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 15 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.
We're here to help you make savings
We offer a wide range of money saving deals, available from the day you join us, and we're committed to ensuring long-term sustainable savings for our customers.
Since 2008, we've helped our customers save over £367million and over 62.7billion litres of water - the equivalent of saving over 3million kilograms of Co2.*
We recognise every business is unique, so we offer big money savings deals for one, two, or three-year contracts – and the good news is, it only takes a few minutes to get a quote.
We're trusted by our customers
Our commitment to delivering high quality services for our customers has earned us an "Excellent" rating on Trustpilot, reflecting the satisfaction of thousands of customers who have benefited from our services.
So, no matter how complex your water needs, we have the solution.
We're committed to making a positive difference
As a business, we're forward-thinking, innovative, and passionate about making a positive difference to our customers, our people, the environment and our local communities.
That’s why we launched our 'Making a Positive Difference' vision in September 2019. We've already made some incredible progress – introducing over 30 new initiatives to support our ambitions and achieving a Gold rating from global sustainability assessors, EcoVadis.
Going that extra bit further to make a positive difference sets us apart from other water retailers and unites us as a business and as people. It is why we're proud to say we're...Naturally Different.
To find out more about our commitment to our vision you can read our latest Sustainability Report at business-stream.co.uk/naturally-different.
We're here to stay
We offer stability and reliability even in uncertain times, ensuring that your business remains supported, whatever the challenges.
Find out more and request a call back
Find out more about how Business Stream can help you by requesting a call back from one of our friendly advisers today at business-stream.co.uk/switch-water-supplier.
New connections
Whether you need to connect your new premises to the water and waste water mains, or you need a temporary water supply – we’re here to help. Our expert team has a wealth of experience in supporting new connections and will be on hand to help throughout the process. From design to connection, our end-to-end service will ensure your development receives an effective and reliable water connection.
To arrange a new connection in Scotland, please get in touch with us using the details below:
0333 207 9703 Option 1
newconnection@business-stream.co.uk
Please note, we don’t currently offer a connections service in England, but you can apply for this directly with your water and/or waste water wholesaler.
*The total includes annual discounts (discounts from retail default rates), water and energy savings, and year-on-year accrued savings from efficiency interventions.