Contacting Retailers
To find out more about retailers’ services, please complete the following form. You will have the option to send this form to one or more retailers.
The Code of Practice defines the service standards business customers can expect from water retailers across the full customer journey.
Our Market Health Check provides independent assurance that retailers are delivering on their Code of Practice commitments to deliver more consistent standards of service and provide clearer information when choosing or switching provider.
Find out more about which retailers are signed up and how they perform