The non-household retail market in Scotland has now been operating effectively for over sixteen years. During this time, WICS has regularly reviewed the regulatory framework to ensure that the market arrangements continue to serve the interests of customers and support the orderly participation of licensed providers.
On 1 November 2024, WICS published a consultation on measures to support the implementation of a Code of Practice and Market Health Check process. As part of the same consultation, WICS also launched a targeted review of the level playing field arrangements.
This document summarises the responses received and sets out WICS’ decision.