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We challenge Scottish Water to achieve long-term value and best-in-class levels of service for its customers and communities

WICS announces the appointment of three Board Members

News

WICS approves Scottish Water's Charges Scheme 2025-26

News

Scottish Government launches recruitment campaign for new WICS Board Chair

News

A small team of trusted experts, we are at the forefront of innovative economic regulation and thinking.

Learn more about WICS

WICS staff

Explore our work

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Delivering best value for customers

We make sure that customers pay no more than necessary for essential water and wastewater services

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Monitoring Scottish Water's performance

We independently scrutinise Scottish Water’s performance to ensure customers receive high quality services

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Greater choice for business customers

We ensure that the retail market promotes value and choice for business customers

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Through our work we are facilitating the transition to a sustainable future for Scotland’s water and its customers.

Find out what we do

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Join us to play a part in ensuring a high-performing and sustainable water sector in Scotland.

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Our short videos provide an overview of our work

Learn more about our role in ensuring best value for money.

Learn more about WICS' approach to long term planning.

Find out more about what we do and how we ensure best value for Scottish customers.

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Our offices

Moray House, 1st Floor

Forthside Way

Stirling, FK8 1QZ

Tel: 01786 430200

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WICS: Economic regulation for Scotland's water
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