Accessibility is important to us and we will work hard to make our website and the information contained on it as accessible as possible to all of our visitors.

Making our website accessible

This accessibility statement is relevant to WICS’s primary website:

This website is operated by WICS. We want as many people as possible to be able to use this website. This means, for example, that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know that some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard

Feedback and contact information

If you would like information that is displayed on this website to be provided in a different format (such as accessible PDF, large print, easy read, audio recording or braille) please contact us by:

If you are a British Sign Language (BLS) user, you can contact us via Contact Scotland. 

Reporting accessibility problems with our website

We’re always looking to improve the accessibility. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

If you are not happy with how we respond to your feedback about problems accessing our site, contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Some document formats on such as PDF, MS Word and Excel may not be fully accessible. Where possible we will make documents accessible and/or provide a suitable HTML alternative.

We are continuously working to make as accessible and as useable as possible for all abilities and disabilities. 

Not within the scope of the regulations

The accessibility regulations do not cover PDF or other documents published before 23 September 2018 if they're not essential to providing our services.

Preparation of this accessibility statement

This statement was published on 23 August 2021. 

It was last reviewed on 22 May 2023.

An accessibility audit was carried out on this website in August 2021. 

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Any feedback you provide will be considered for future improvements. Please avoid providing personal information here. We don’t respond to individual comments, but you can contact us if you have a specific query.